Maintenance & SAV (m/f/x)
Publiée le 05/01/2025
SolarCleano Sàrl
Temps de travail
Type de contrat
Langues parlées
Expérience professionnelle
MAINTENANCE & SAV
The company:
SolarCleano is an ambitious and agile SME located in Luxembourg. Today almost half of the turnover is performed outside Europe and exports play a major role in our company development and corporate identity.
Job summary:
SolarCleano is looking for a maintenance and SAV technician to help service our growing fleet of robots.
Deal with day-to-day repairs of the working robots and help to send parts and trouble shoot robotic issues directly with our clients.
Required Experience:
- Communication skills: You must be able to understand the clients needs, find and fix the issues in a polite and professional manner.
- Time management skills: You must be able to adapt quickly and learn to prioritise.
- Teamwork skills: Be able to work independently while having a good team spirit.
- Technical skills: A working knowledge of electrical and mechanical engineering.
- Languages: Professional competence in English: Portuguese, Spanish, Dutch or another European language would be considered an advantage.
Preferred Experience:
Not necessary to have previous experience, but must be ready to learn and adapt in a young and dynamic environment.
Day to day activities:
- To handle and respond in a timely manner to phone calls and emails from clients.
- Listen, build a relationship of trust, and project a positive image of SolarCleano from the first contact.
- Provide answers and / or solutions adapted to the request of our customers.
- Ensure that the clients files are kept up to date in terms of technical and commercial information.
- Follow up on spare parts that are sent on clients request and then the subsequent returns.
- Keep all procedures up to date and relevant.
- Keep track of logistics for all clients.
