Hotel Manager ( m / w / d ) - Sofitel Luxembourg

French luxury and local cuisine in the world's most exciting city.

Drop down your bags and relax at Sofitel Luxembourg Le Grand Ducal. The hotel overlooks the centrally located Pétrusse Valley and the historic heart of Luxembourg. It is the ideal place to immerse yourself in the delightful charm of this city at the heart of Europe, while enjoying first class hospitality and facilities during your stay. The hotel is conveniently situated in the city centre, close to the railway station and to Luxembourg's business and entertainment highlights.

The only 5 star Hotel on the Kirchberg Plateau, surrounded by the European Institutions and a short walk from the new exhibition centre, the Sofitel Luxembourg Europe is the ideal place to stay for business or leisure. Unwind at one of the nearby cultural attractions, or simply enjoy the many dining options on offer at the hotel.

RECRUITING POSITION:

Reporting to the Area GM, the Hotel Manager assists in the planning and directing of the entire operation of the hotel. You will be responsible for ensuring guest expectations are consistently exceeded, deliver superior operating performance, provide ownership a return on their investment, and inspire an open innovative learning environment for all of our team members and Leaders to allow them to reach their full potential. 

Be a champion for Sofitel’s Culture, Vision, Mission and Values.

Clearly demonstrate to guests and teams a commitment to service excellence. Participate actively in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget.

Actively involved in the recruitment process of leadership positions within the operating departments

Adhere to and promote all Company Health & Safety policies and procedures to ensure a safe work environment

Other duties as assigned.

YOUR EXPERIENCE AND SKILLS:

Previous progressive experience in a senior leadership role, within a similar hotel brand required. Analytical skills, strength as a developer and a leader of others. Proven ability to lead a team and place strong focus on the mentorship, growth and development of individuals. Ability to build strong relationships across all departments.

Language skills in French and English, both written and verbal as well as interpersonal and guest interaction skills. Self-confident, proactive and able to prioritize and make effective decisions

Proven record of coordinating and leading multiple departments to work towards achieving targeted financial, employee engagement, guest satisfaction and brand-related results.

Demonstrated knowledge of budget planning and financial controls required

Ability to focus attention on guest needs, role modelling calm and courteous behaviors at all times

Keen eye for cleanliness, maintenance and attention to detail

Visa Requirements: Must be legally eligible to work in Luxembourg.  The hotel is unable to assist candidates in obtaining European work authorization.