Service Technician or Engineer
Publiée le 13/09/2024
LUXSCAN TECHNOLOGIES
LuxScan Technologies is a world-wide leader in the design, development and installation of industrial scanners for automation in the timer industry. Our Company is part of the German Weinig Group, which is producing machines and systems for solid wood and panel production. We are currently growing; therefore, we are hiring a Service Technician or Engineer for our office located in Foetz, Luxembourg.
Your Missions
Supervised by a Service Manager, you will be in charge of handling the installations of our machines located all over the world. As we have a rotation system inside the Service team, there are inhouse tasks as well that are part of the daily operation. The travelling portion can represent up to 50% of the time.
To be more precise, you will have to provide these following tasks:
- Prepare a new machine for a Factory Acceptance by the customer before shipping
- Installation of the machines at the customers factory
- Train customers on their new machine
- Service existing machines
- Provide technical assistance and support for incoming queries related to computer systems, software, and hardware (vision systems)
- Identifies, researches, and resolves technical issues for end users
- Have a strong awareness for technical contents and suggest improvements for an increased reliability
Your Profile
- You have a degree in automation, electronics, electrical or computer sciences (minimum Bachelor degree)
- You have received qualifying training in electricity
- You are open minded and ready to work in a multicultural environment;
- You have a great Team Spirit which is really important to share your daily tasks with your future colleagues in an open space.
- You have the ability to work in autonomy
- You have excellent communication (oral and written) skills in English. German is a strong asset (Any other European Language is considered as an asset).
- You have proven analytical and problem-solving abilities even under high pressure situations
It would be even more perfect if:
- You have at least 2-3 years' experience in a similar position is considered an asset.
- You are proactive, flexible and multi-task.
- You have experiences in vision systems
- You have the ability to follow up on incidents and to set priorities.
Our Offer:
- An intensive training on our systems
- A permanent full-time time contract
- A long-term position in a fast growing and dynamic team with a world-wide presence
- To continuously deepen your knowledge and to further develop your personal competencies
- A high-tech environment with direct connections to University, in 2022 LuxScan won an innovation award thanks to our Ai development.
- An attractive salary package as well as other benefits
- Lunch vouchers
- Brand new Offices ideally located in Foetz with a company parking in a fast growing industrial and commercial area,
- Charging stations for electric cars.
