Manager Ground Operations & Agreements (m/f/x)
Publiée le 05/09/2024
Luxair
- Luxembourg (Canton), Luxembourg
- Tourisme / Voyage
Temps de travail
Type de contrat
Expérience professionnelle
Niveau d'étude
For our department Ground Operations within Airline Commercial, we are looking for a (an):
Manager Ground Operations & Agreements (m/f/x)
Main duties:
- Responsible for contract management of Ground Service Providers at airports, including identifying,
negotiating, selecting and contracting such suppliers. - Act as principal point of contact between Luxair and Ground Service Providers and Airport Operators by
establishing and maintaining professional relationships with them. - Liaise with internal departments on commercial aspects, safety, security, compliance and other operational
matters. - Monitor, promote and support implementation of Luxair safety and security policy, compliance and service
quality performance (including on-time performance) concerning Luxair ground operations services in the
respective network airports and ensure implementation of corrective and preventive actions where necessary. - Carry out administrative tasks related to the position such as providing financial inputs, gathering
commercial/operational information and reporting. - Manage, supervise or support the implementation of projects, procedures and processes
Required profile:
Minimum required criteria
- Provide a university degree in Business Administration or similar line of studies and/or a proven experience
on a similar position - Have solid organizational and presentation skills
- Have excellent communication skills in English, ideally as well in French and German (spoken and written)
- Ability to prioritize
- Demonstrate interpersonal skills and the ability to communicate at all levels, both inside and outside the
company - Accept Duty Travel
- Have strong negotiation skills
- Show strong sense for commercial thinking
- Work well in a team and independently
- Demonstrate advanced skills in the use of IT and Office tools (e.g Word, Excel..)
- Have a vast experience in the industry and be familiar with current recognized Aviation Regulations &
Standards (ICAO, IATA, IOSA, EASA) - Be capable to identify areas of improvements and propose/implement changes internally if/where applicable
Desired or to be acquired criteria
- Altéa DCS knowledge (CM and/or FM)
- Relevant IATA SGHA training and/or other related trainings within the scope of Ground Operations
The ideal candidate
- Knowledge of Luxemburgish or any other language (i.e. Spanish, Italian) is considered as asset
