Catering Administration Representative (m/f/x)

For our department Ventes within LuxairServices, we are looking for a (an):

Catering Administration Representative (m/f/x)

Main duties:

• Assist clients to understand their needs and provide catering products and services accordingly (Luxair and other airlines, internal departments, external clients, Catering events and their supervision, etc …).
• Coordinate closely with internal departments to ensure accuracy of processed catering orders.
• Regularly update customer information, catering orders and related data in SAP
• Maintain the Catering E-shops.
• Assist in organizing catering at outstations and negotiate with catering suppliers.
• Participate in cross-functional projects to ensure and improve the efficiency of the Catering department.
• Assist the department and act as backup support.

Required profile:

Minimum required criteria:

• Be holder of a bachelor's degree (Bac + 2) or equivalent experience
• Have an experience in the area of activity
• Be structured, self-disciplined and have a good analytical mind
• Excellent communication skills and a good team spirit
• Be IT literate and familiar with standard office applications
• Excellent skills in English (spoken and written) and in either German or French

Desired or to be acquired criteria:

• Interested in aviation
• Able to work with SAP
• Have strong attention to detail and the ability to work as part of a team and to improve processes

The ideal candidate:

• Proven experience in airline catering, inflight service and or experience working with food & beverages
• Customer-oriented with an understanding of their needs
• Solution-oriented mindset with excellent operational problem-solving skills
• Effective negotiation and influence skills at all levels, both internally and externally
• Knowledge of French, Luxemburgish, German or any other language is considered as asset