Relationship Manager - Cash management
ING is looking for a Relationship Manager in Cash Management for the department ING Luxembourg Wholesale Banking Corporates & Financial Institutions.
Job Description
As a Relationship manager Cash Management you are responsible for growing the Corporate & Financial Institutions business and increasing profitability through the origination of new cash management mandates within your Wholesale Banking (WB) client portfolio. An energetic individual with drive and a thorough understanding of the Cash Management products & solutions and Treasury Operations, owning and managing prospect deals until signing of the mandate.
The Relationship Manager Cash management sells the full suite of Cash Management solutions across the ING network. This means all Cash Management products, i.e. Payments & Cash Management, Liquidity Management, Supply Chain Finance, Receivable Finance, guarantees, L/Cs, etc.
Tasks and responsibilities:
- You will be responsible for generating new share of wallet deals with existing clients as well as with new clients
- You will deliver on specific revenue targets and client profitability within the ING risk framework and appetite
- You will manage end-to-end the pre-lead, pitching and proposal process effectively and efficiently in collaboration with your colleagues
- You will negotiate our Cash Management solutions and pricing agreements with clients by carefully and transparently balancing client expectations, cost of sales and cost of service, within the Risk appetite of ING
- You will be responsible for improving and maximizing the cross-buy of Cash Management Solutions
- You are a trusted advisor to your (prospect) clients and work closely with key internal colleagues/stakeholders
- You will be responsible for operating under our KYC guidelines
- You will attend (client) events to position the ING Cahs Management value proposition and keep informed on key trends
Your Profile
Education and Experience
- Higher education (HBO) or University education (Bachelor or Master's degree) preferably in Economics, Accounting or Finance
- Excellent commercial skills and able to excel in originating TS sales
- Relevant work experience (min 5 years) in Cash Management Services or similar
- You have a deep understanding of Cash and Trade solutions
- Experience with KYC related processes
- You have knowledge in credit approval processes e.g. credit applications, risk management (financial and non-financial) and relevant legal and tax regulations
Competencies
- You have a result oriented mentality and eye for high quality and integrity standards
- You have an open and creative mindset and a constant drive to be ahead of the game
- You are a networker and people’s person who listens actively and strives to understand their needs
- You are a trusted advisor who likes to invest in his/her expertise and ensure it is market leading
- You take ownership, are persuasive and build trusted relationships to win support and create benefit
- You are an effective team player, get things done and possesses analytical skills with good sense for details
- You can participate in projects as a ‘voice of customer ‘
- You are willing to learn every day in a continuous changing global environment with high expectations of clients.
- Flexibility is required in order to get things done. You do not just give up when things are not going well, and you know who or where to turn to within the organization if you need support.
Languages
- Excellent skills in English and French
Your working environment
With over 1000 employees in the Grand Duchy and thanks to the combination of our local presence and the strength of a robust multinational like ING, we offer our personal and business customers a wide range of solutions through the channel of their choice.
ING is a global bank with a strong European base. 53,000 employees serve around 38.4 million customers, corporate clients and financial institutions in over 40 countries. Operating in the Grand Duchy of Luxembourg since 1960 as a universal and accessible bank, our products include savings, payments, investments, loans and mortgages for retail and private banking customers, whom we sever serve online and through our network of branches. For our Wholesale Banking clients, we provide lending, sustainable finance, payment & cash management and fund services.
