Global Business Change Management Officer (H/F)

The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

To support its current growth, BNP Paribas Succursale de Luxembourg, is looking for a:

Global Business Change Management Officer (H/F)

CDI (Permanent position)

If you have Private Capital Operational experience working on eFront platform, looking for new challenges out of the operations but allowing you to continue to grow your Private Capital knowledge, this opportunity could be yours if you are also interested in automation & harmonization of processes.

The Global Business Change Management team is responsible of transversal (multi-location & multi-services) Private Capital projects, liaising mainly with Operations Teams and IT department to ensure the Change delivery from the request to the implementation.

Your mission:

Working with business representatives to understand and challenge cross locations-requirements, scope and validate acceptance criteria resulting to the following tasks:

• Analyse and document/update the Private Capital business processes (could be from Investor registry to Regulatory Reporting, including Asset Ownership or Accounting)
• Identify opportunities for operational and control enhancements across the Private Capital business domain
• Define mappings & business rules to achieve compatibility between “as is” and “to be” models
• Participate to the prioritization of the change request among the other with N+1
• Assistance during User Acceptance Testing as required
• Manage daily progress of changes working closely to IT Teams
• Ensure relationship between Operations & IT Teams
• Ensure maintenance of User guides & other referential
• Ensure implementation of the changes cross-location
• Organize workshop cross-location when needed
• Ensure proper project management & status understandable from lower to higher level of the hierarchy Private Capital

Your profile: 

Education:

• Bachelor’s degree

Professional Experience:

• You have more than 3 years of relevant experience in the fields of Private Capital fund administration (Operations or IT ideally) 
• You are experienced with eFront FrontInvest solutions (Operations, IT Support, Business Analyst, etc…)

Transversal Skills :

• You are detail oriented, analytical, and inquisitive 
• You have strong problem-solving skills with a proactive approach 
• You are able to work well both as an individual and part of a team
• You have excellent verbal and written communication skills 
• You are able to multi-tasking

Language Skills:

• You are fluent in English (Knowledge of French or German will be considered as an asset) 

During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.