Biology-Focused Application Support Agent Junior (Brussels)

Company Description

We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.

Job Description

Are you ready to discover the role of a Junior Application Support Agent. in Netcompany-Intrasoft? 

By joining us as a Junior Application Support Agent, you will support a key European institution in health and food safety, managing systems related to RASFF, AAC AA, and AAC FF.

As a Junior Application Support Agent you will: 

• Provide application support for the iRASFF system, including handling notifications and assisting users.
• Offer administrative support and guidance to RASFF users.
• Analyze data from the systems to support the Commission's officials and collaborate with various teams.
• Conduct training sessions for Member States and European Commission officials on application usage.
• Maintain documentation, participate in coordination meetings, and perform application testing as needed.

This role may require some travel for training purposes.

Qualifications

What would make you a fit for the role: 

• At least 1 year of work experience (including traineeships) and familiarity with EU institutions.
• Having a scientific background in Food Safety, Food Technology, Agronomy, Biology, Chemistry, Biochemistry, or Microbiology.
• Being a team player with strong communication skills, flexibility, and critical thinking abilities.
• Fluency in English (essential). Knowledge of French is advantageous.

Additional Information

Being a part of the Netcompany-Ιntrasoft team, you will be provided with:

• The opportunity to work in a modern environment.
• A competitive compensation & benefits package
• Hospitalization plan
• Meal vouchers
• Well-being activities (on-premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc training)
• A personalized development plan for targeted career growth

If you are looking forward to being part of a diverse environment and having the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany-Intrasoft Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market. Whether you're collaborating with clients on their premises or harnessing the power of cutting-edge technologies at our own facilities, you'll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://netcompany.com/careers/greece/our-values/

 #BePartOfSomethingGreat!

Please submit your CV in English. All applications will be treated as strictly confidential.

Should you be invited for an interview and be considered suitable candidates for the EU project at the first stage, we inform you that your CV may be forwarded to the relevant European Organization or third companies - consortium members participating in the specific EU project together with NETCOMPANY INTRASOFT for evaluation.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany-Intrasoft culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our our everyday working experience.